Shipping Policy
At Blake & Weston, we aim to make ordering and delivery as smooth as possible. Below is an overview of how your order gets processed and shipped.
Order Processing & Dispatch
Once you place an order, it takes us 1–3 working days to process it. Most orders are processed within a single working day during the week, though orders placed over the weekend may take a bit longer.
Our daily cut-off time for orders is 6:00 PM (18:00). Anything placed after that gets processed the next working day.
Working days (business days) run Monday through Friday.
After processing, your order ships out, with delivery generally taking 6–10 working days.
Placing an Order
Ordering from Blake & Weston is quick and easy:
- Go to the product page and pick the item you want.
- Click "Add to Cart" to add it.
- Double-check you've selected the right size, colour, and variant.
- Click "Check out" and enter your shipping information.
- Make sure your address is correct before clicking "Pay Now."
Accepted Payment Methods
- Credit Card (Mastercard, Visa)
- Google Pay
- Shop Pay
- Apple Pay
Shipping Costs
We're happy to offer free shipping on every order — no hidden fees, no minimum spend required.
Order Shipment & Delivery
We work to process and ship every order as efficiently as we can. To keep prices competitive, we group shipments together and send them out once we hit our minimum shipping volume.
Order Marked as Delivered but Not Received
Once your order ships, we'll give you tracking info so you can follow its progress. If the carrier confirms delivery to the address you gave at checkout, we consider the order fulfilled and complete — from that point on, the package becomes the customer's responsibility.
If your order shows as delivered but you haven't received it, please:
- Double-check the shipping address on your order confirmation.
- Ask neighbors, other household members, or building staff in case someone else accepted it.
- Reach out to the carrier directly for more detailed delivery information.
We're not responsible for packages lost or stolen after delivery is confirmed, but we know that's frustrating — we're glad to help by sharing tracking details and helping you open an investigation with the carrier.
Important Notice:
- Shipping times may occasionally run longer than expected due to high demand — thanks for your patience.
- Need your order rushed? Email our customer service team and we'll do what we can to help.
Got questions? Reach out to our support team any time — we're happy to help!